Community Guidelines
Age Requirement
Otona.ai is exclusively for individuals 18 years of age or older. The platform contains mature romantic and fiction content intended for adult audiences only. If you are under 18, you are not authorised to use Otona.ai under any circumstances.
If we discover a user is under 18, we will immediately terminate the account, delete all associated data and reading history, and process refunds for active subscriptions as an exception to our standard no-refund policy. Parents or guardians who believe their child has accessed the platform should contact us immediately at support@gena.studio.
Community Standards
We strive to create a positive, inclusive, and respectful environment for all users across our multilingual community (Vietnamese, English, Japanese, Korean, and Chinese).
2.1 Respect and Civility
- Be respectful of others' opinions, cultural backgrounds, and identities
- Do not engage in personal attacks, harassment, bullying, or hate speech
- Avoid offensive language, slurs, or any form of discriminatory speech
- Do not impersonate other users, Otona.ai staff, or any real individual
- Respect cultural sensitivities — the Otona.ai community spans multiple countries and languages
2.2 Constructive and Relevant Engagement
- Keep posts, comments, and interactions relevant to Otona.ai and its content
- Do not spam, advertise unrelated products, or promote competing services without permission
- Share feedback and story suggestions constructively and respectfully
- Credit and attribute content appropriately when referencing platform stories or characters
2.3 Content Standards
- All platform content is fictional — do not present story content as real events or real people
- Do not create or share content that misrepresents or defames real individuals
- Do not discuss, share, or request methods to bypass platform paywalls, Fate Stone systems, or content locks
- Do not reproduce, copy, or distribute platform story content, character art, or narrative assets outside the platform
2.4 Intellectual Property Respect
- All story content, characters, artwork, and narratives on Otona.ai are the property of GEN A LIMITED
- Do not reproduce, redistribute, or create derivative works from platform content without express permission
- Report suspected intellectual property violations promptly via support@gena.studio
2.5 No Misinformation
- Do not spread false information about the platform, its content, or its team
- Clearly distinguish between your personal opinion and factual statements
- Do not make unsubstantiated accusations against other users or Otona.ai
Prohibited Activities
To maintain a safe and respectful environment, the following are strictly prohibited:
Illegal Activities
Using the platform for any illegal purpose, accessing from prohibited jurisdictions, or engaging in money laundering, fraud, or financial crimes.
Harmful Behaviour
Harming, threatening, or attempting to harm other users. Promoting or glorifying violence, self-harm, or terrorism.
Security Violations
Attempting to hack, reverse-engineer, or disrupt the Services. Sharing login credentials or bypassing security measures.
Platform Abuse
Manipulating Fate Stone balances, creating multiple accounts to circumvent restrictions, or abusing the reporting system.
3.4 Harassment and Discrimination
Do not harass, threaten, bully, or stalk other users. Hate speech or discrimination based on any of the following is strictly prohibited:
- Race, ethnicity, or national origin
- Religion or beliefs
- Gender, gender identity, or sexual orientation
- Age, disability, or health conditions
- Language or cultural background
Do not share others' personal information without their consent.
Reading and Engagement Guidelines
4.1 Story Reviews and Comments
- Keep reviews and comments relevant to the story or content in question
- Avoid including spoilers without appropriate warnings
- Be constructive — critical feedback is welcome but must be respectful
- Do not post reviews designed to artificially influence story metrics or rankings
4.2 Fate Stone and Mission Integrity
- Earn Fate Stones through legitimate means: daily missions, reading activity, and authorised purchases
- Do not exploit mission systems, bugs, or edge cases to accumulate Fate Stones unfairly
- Report any system errors or anomalies to support@gena.studio rather than exploiting them
4.3 Language and Localisation
- You are welcome to engage in your preferred supported language (Vietnamese, English, Japanese, Korean, or Chinese)
- Community-facing content should use inclusive and culturally appropriate language
- Be patient and respectful with users engaging in a language other than their first
Reporting Violations
If you encounter behaviour that violates these Guidelines, please report it using one of the following methods:
5.2 What to Include in Your Report
- Screenshots or specific examples of the violation
- Date and time of the incident
- Usernames or accounts involved
- Description of the violation and any additional context
Do not abuse the reporting system. False or malicious reports may result in action being taken against your account.
Moderation and Enforcement
Otona.ai reserves the right to monitor and moderate all content and community activity. Violations of these Guidelines may result in the following enforcement actions:
6.2 Appeals Process
- You may appeal moderation decisions within 30 days of the action
- Send appeals to support@gena.studio with your case details and any supporting evidence
- Appeals are reviewed within 7 business days
Best Practices
7.1 Getting the Most from Otona.ai
7.2 Privacy and Safety Tips
- Never share personal information (real name, address, financial details) in public community spaces
- Use strong, unique passwords for your account
- Be cautious about off-platform communications with other users
- Report suspicious behaviour immediately via the in-app report function
Updates to These Guidelines
These Guidelines may be updated periodically to address new platform features, clarify existing rules, respond to community needs, or comply with legal requirements. When updates occur, we will notify users via email and in-app notifications. Major changes will include a grace period before enforcement. Continued use of the Services constitutes acceptance of the updated Guidelines.
Final Notes
These Guidelines exist to create a safe, welcoming, and immersive community where adult readers can enjoy high-quality visual novel and romance fiction content. We are committed to:
- Fair and consistent enforcement across all languages and regions
- Protecting the creative integrity of our platform and stories
- Maintaining a secure and respectful environment for all users
- Supporting the growth of a diverse, multilingual readership
Remember: All story content on Otona.ai is fictional and for adult entertainment purposes. Enjoy reading, exploring, and engaging within these guidelines.